FTTP router location

Getting FTTP installed from BT next week. I’d like the router installed in a cupboard in our utility room. We have a power socket fitted. Do BT run the cable through the house or do we have to do it ourselves?

Hi Nath!

The engineers will typically install the FTTP box (or ONT) on a wall that is close to where the fibre comes into the property. You may be able to ask them to place the box in a more convenient place, although a lot of the time this could be considered outside of the original requirements, and you could end up being billed for the additional work/time.